Privacy Policy
Last updated: December 11, 2025
1. Introduction
Welcome to SimplifyOpsCo (“Company”, “we”, “our”, “us”). We operate https://simplifyopsco.com (the “Site”), which provides AI-powered receptionist services for medical spas and healthcare facilities.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide to us when you:
Register for our services
Fill out a contact form
Request a demo
Subscribe to our newsletter
Contact us via email or phone
This information may include:
Name (first and last name)
Email address
Phone number
Business name and details
Job title and role
Any other information you choose to provide
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device, including:
IP address
Browser type and version
Operating system
Referring URLs
Pages viewed and time spent on pages
Device identifiers
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our services
Process your requests and transactions
Send you service-related communications
Respond to your inquiries and provide customer support
Send marketing communications (with your consent)
Improve and optimize our website and services
Analyze usage trends and preferences
Prevent fraud and enhance security
Comply with legal obligations
4. Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:
Contract performance: Processing necessary to provide our services
Legitimate interests: Improving our services, marketing, and security
Consent: When you have given explicit consent
Legal obligations: When required by law
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
Hosting providers
Email service providers
Analytics services
Payment processors
Customer support tools
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Data Protection Rights (GDPR)
If you are a resident of the EEA, you have the following data protection rights:
Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your data
Right to restrict processing: Request limitation of processing
Right to data portability: Request transfer of your data
Right to object: Object to our processing of your data
Right to withdraw consent: Withdraw consent at any time
To exercise these rights, please contact us at the email address provided below.
8. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.
We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy.
9. Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
11. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us.
12. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information:
Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to deletion of personal information
Right to non-discrimination for exercising your rights
SimplifyOpsCo does not sell personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
We encourage you to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
SimplifyOpsCo Ltd
Sofia, Bulgaria
Email: [info@simplifyopsco.com]
Website: https://simplifyopsco.com